Known as the Nortel Norstar Phone System often paired with the Norstar T7316e Phone these easy-to-use flexible office phone systems were popular with small to medium-sized businesses and offices across the united states. They provided enterprise-level features for the first time to small business offices as small business equipment.
Norstar or Nortel Norstar
This popular brand of Nortel Networks, was made from the late 1980s through almost the mid-2000s. It had a popular following and was in high demand, however due to financial miss management the company was later absorbed by Avaya after bankruptcy. However many offices are still running the Nortel Norstar Phone Systems.
Nortel Works still offers
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The Norstar system went further than the other systems in similarity to a PBX system such as the Meridian SL-1/Meridian 1 system developed in the late 1980s as well. This allowed blurring the distinction of key telephone system versus PBX telephone system. Many features such as Direct Inward Dial, Caller ID, Automatic Call Distribution, and Call Accounting were designed off the larger Meridian 1 PBX, DMS-100 and Meridian SL-100 as opposed to being developed as an independent system. The Norstar was the smaller of the systems made by Nortel to meet the demand for small business phones systems. The Meridian was the larger version of the office phone systems that businesses relied on.
Offices were thrilled with the easy-to-use keypad function to hold, transfer, and share callers easily with other staff members. This powerful Norstar Phone Systems was known as a Line Phone system or PBX. These phones were durable and yet very powerful.
These systems often allowed for Music on hold and Message on hold features so that callers did not have to wait in silence which was a major leap forward for small businesses’ phone systems.
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